Frequently Asked Questions
Orders & Payments
How do I place an order?
Simply browse our collection, select your preferred item, choose your size, and add it to your cart. Proceed to checkout and complete your order securely.
What payment methods do you accept?
We accept major debit/credit cards and other secure payment options available at checkout.
Can I cancel or change my order?
Orders can only be modified or canceled within a limited time after placing them. Contact us as soon as possible for assistance.
Will I receive an order confirmation?
Yes, once your order is placed, you’ll receive a confirmation email with all the details.
Shipping & Delivery
How long does shipping take?
Shipping times vary depending on your location. Typically, orders are delivered within 5–10 business days.
Do you offer international shipping?
Yes, we ship worldwide. Delivery times may vary based on your country.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor your delivery.
Are there shipping charges?
Shipping costs are calculated at checkout based on your location and order size.
Returns & Exchanges
What is your return policy?
We accept returns within 7–14 days of delivery, provided the item is unused and in its original condition.
How do I request a return or exchange?
Contact our support team with your order details, and we’ll guide you through the process.
Are returns free?
Return shipping costs may vary depending on your location and reason for return.
When will I receive my refund?
Refunds are processed within a few business days after we receive and inspect the returned item.
General Information
What is Since 1982?
Since 1982 is a streetwear brand focused on timeless design, premium quality, and everyday comfort.
How can I contact customer support?
You can reach us through our contact page or email for any inquiries or assistance.
Do you offer discounts or promotions?
Yes, we regularly run promotions and exclusive offers. Stay updated by subscribing to our newsletter.
How can I stay updated on new arrivals?
Subscribe to our newsletter or follow us on social media to be the first to know about new drops.